Refund and Cancellation Policy

Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online courses.

with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the KICEM website you agree to our Cancellation & Refunds policy

Cancellation & Refunds Policy:

  • The refund request will not be accepted if you have attended the online training for more than 1 day’s session or you have access course material from the learning portal.
  • All refunds will be processed within 30 working days of receipt of the refund request.
  • No refund will be provided on discounted courses.
  • If the delegate doesn’t turn up on the given schedule then no refund will be provided.
  • Raise refund request within 4 days of commencement of the first session. Any refund request beyond 4 days of purchasing the course will not be accepted and no refund will be provided.
  • In the case of refund, taxes amount will not be refunded.